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About Us Wollaston BMW.

Thank you for visiting us. Our BMW centre is now fully and safely re-open for all your BMW needs.

Latest News & Events

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COVID-19 Statement

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Essential Covid Update - November 2020

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Introducing the new BMW 128ti.

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BMW CYBER WEEK: UNMISSABLE.

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The BMW 5 Series.

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Pre-order the new BMW iX3 Premier Edition

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BMW Owner's Guide: Maintaining Your BMW.

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Remote Sales & Delivery Update

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A customer warranty update from BMW UK.

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Your Perfect BMW Couldn't Be Closer.

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2020 BMW 8 series

The BMW 840i sDrive Coupe

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The new BMW M2 CS

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Price Protection in the case of a no-deal Brexit

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THE 1

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BMW X1 now available on the Motability Scheme

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BMW Help: Recalls

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The new BMW M5 Competition

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The new BMW 8 Series Coupé undergoes driving dynamics testing in Wales

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The New BMW Concept iX3

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The all-new BMW X4 is coming.

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The new BMW X2

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The new BMW 2 Series Active Tourer & 2 Series Gran Tourer.

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ADBLUE®

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Prices lowered on brake servicing

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The new BMW X2

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BMW Golf Cup International UK final

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Wollaston's Triathlon raises £4,000 for NCTLC

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Help us send 15 children with cancer to Disneyland

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Wollaston manager wins gold in the British Transplant Games

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Wollaston BMW supports the Northampton Half Marathon

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Guardsman PPE receive their 3rd new fleet from Wollaston

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Wollaston Golf Day raises Over £3,500 for charity

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Great success for our corporate team!

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The new BMW 4 Series

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BMW Cruise e-Bike Protonic Dark Silver

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Complaints procedure

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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Enjoy £100 when you refer a friend.

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BMW M.

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Wollaston BMW

Complaints Procedure

As custodians of the BMW brand in Northamptonshire for over 35 years Wollaston understand the needs and demands of BMW drivers. Our prime objective is to deliver the highest levels of customer satisfaction. If however you need to raise a complaint with us, please follow our complaints procedure

Complaints Procedure

Meet the team

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David Glover

Head of Business

Rob Day

General Sales Manager
  • Department Sales

David Orton

New BMW Sales Manager
  • Department Sales

Adam Jeyes

Retail Manager Used – Finance
  • Department Sales

Mike Cantillon

Retail Manager New – Finance
  • Department Sales

Max Cruttwell

Used BMW Sales Manager
  • Department Sales

Pete White

Retail Manager Used – Sales
  • Department Sales

Jason Bell

Retail Manager Used – Finance

Michael York

Service Manager
  • Department Aftersales

Mark Pindar

Bodyshop Manager
  • Department Aftersales

Christian Diangana

Retail Manager New – Sales

Neil Moulton

Accountant

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Vehicle collected & delivered when said & car was given a complimentary Valet which was the icing on the cake..??

Service

Whole experience was easy and the staff are very professional and helpful. Customer service is excellent.

Service

Because you did a professional job

Service

Customer service as I would expect and that isn't always the case these days!

Service

customer service could not be faulted

Service

Welcoming friendly staff Easy to talk too

Service

Easy online booking, friendly reception, good feedback

Service

Efficient helpful staff

Service

Everything ran like clockwork and the video report I received was amazing.

Service

answer all my questions

Service

I had booked for a first service, just an oil and filter change but appreciated the 'free' health check. Although I had not expected it to be resolved this visit I did ask for a minor issue with the pan roof to be checked. It was fixed.

Service

Everything was done quickly and efficiently

Service

All issues sorted in a timely manner

Service

Excellent customer services

Service

Did what was said and sooner than expected

Service

Excellent COVID-19 safety. Staffs and technicians were professional and knowledgeable. Job completed on time.

Service

Clear information and help. Very well looked after by Tayla

Service

Always a pleasurable experience

Service

From booking the appointment to collecting our vehicle a very professional service. Let's hope the annoying rattle does not come back.

Service

Excellent staff, friendly and efficient. Work was all completed quickly.

Service

So efficient, thoughtful and thorough

Service

From the initial reminder phone call through to the return of my vehicle the team were consummate professionals

Service

KEPT INFORMED OF PROGRESS AND RECEIVED E-VHC TO MY PHONE QUICKLY PLUS EXPLANATION OF FUTURE WORK

Service

Very professional and easy to deal with They collect my car and return it They kindly clean my car whilst it is with them too!

Service

Satisfied with staff responses

Service

They're always helpful and polite. I asked for my car to be given an all over check whilst having a service, they spotted the front pads needed replacing. I asked them to change them and negotiated a good price too.

Service

friendly and efficient staff

Service

Everything worked well, no problems with any aspect.

Service

From the reception to all areas in the service and sales department I felt save with the measures you have put In place to help combat this dreaded virus. Special mention to Kirsty on service for keeping me well informed about the work my car needed.

Service

Service was as expected.

Service

great dealership. so much better than the one nearest to home!

Service

Very efficient and courteous staff. On this particular occasion I was only booked in for an MOT, but when the service staff checked my vehicle details discovered a major service was due, which they were able to complete whilst I waited.

Service

Accommodating of time constraints and mad it easy to organise an appointment

Service

No problems encountered and vehicle returned in clean condition

Service

Cars issues solved within one day

Service

No issues so all fine

Service

Great customer service, accommodating and flexible approach in dealing with customers.

Service

Very efficient and friendly service.

Service

Easy to book in and the option of having my car collected and delivered back to me.

Service

The team at Wollaston Motors are professional, helpful and friendly. Every team member I have had contact with have ensured that I am 100pc satisfied with the service and support provided.

Service

The service desk advisor (Tayla) was very professional and helpful. And it was a bonus to have my car cleaned after being neglected for so long during lockdown!

Service

great service - very well informed at all times

Service

Good communication throughout the proceed & car returned clean

Service

Happy for all services

Service

unable to find any faults

Service

Staff very efficient and pleasant along with being helpful.

Service

Service for oil and filters + new windscreen wipers completed with courtesy and on time

Service

Staff extremely helpful polite and friendly

Service

Completed the MOT & service in an acceptable time-frame as promised.

Service

Superb service

Service

Efficient service

Service

Great customer service.

Service

Didn't take that long and car was cleaned in and out

Service

I was looked after very well from the staff and the car was returned to me cleaned and valeted.Excellant service.

Service

Did exactly what they said they would

Service

Car picked up work done and dropped off. Also valatef

Service

Friendly people and great communication

Service

all problems fixed, all under warranty.

Service

Good service

Service

The recent mot service was carried out by collection and return of my vehicle which worked out very well.

Service

Nothing to fault at all with process and follow up from Davinder Aujla was excellent.

Service

Great service

Service

Clear and concise with what l was paying for

Service

Fast efficient service

Service

Work was carried out on time and vehicle was clean and ready for me to pick up.

Service

Excellent friendly service from first point of contact through to drop off and collection. I was kept informed throughout by the staff at Wollaston.

Service

Good service as always

Service

Good service form start to finish and added on some additional work required without the need to rebook.

Service

I had a problem with a scratch on my car after it had been serviced, but it was dealt with quickly, professionally and courteously, I feel if I'd had the same experience with another brand I would have been left unhappy

Service

Professionalism, politeness and promptness

Service

All work done as promised.

Service

The same reason as to why I would recommend to family/friends, ie. A very friendly approach from ordering the vehicle through to handover. Kept informed of progress throughout.

Sales

Keeping us updated on the stages of manufacture was good too. We were able to plan our busy travel schedule arount this.

Sales

Was kept up to date with the progress of the car delivery date.

Sales

Negotiations were carried out in a professional manner the delivery time given was met and the sales representative went through the differences in the new vehicle.

Sales

Excellent service given to us by Denis Kudasev throughout. We also purchased a bike rack and roof box from Matthew Gilson in the parts department and again received excellent service - nothing was too much trouble and Matthew helped fit the box etc

Sales

Dennis ensured that the car was all setup exactly as I asked it to be so the delivery was just as special as my wife wanted it to be.

Sales

All the staff I came in contact with were very helpfully- the showroom was very well presented.

Sales

Good communication maintained when delivery was delayed due to current virus situation

Sales

Because I love my BMW X1 xline. Smart car & great to drive

Sales

Roger Greenwood our sales person was very professional, listened to our needs and ensured we chose and purchased the right car. Covid restrictions meant it was a different kind of handover but we had all the time we needed with him.

Sales

Very friendly

Sales

We had a 24 hour test drive, which made us very interested in the product. Our salesperson matched the trade in value offered by other manufacturers and worked hard to sell us a new car, he allowed us time to make our decision.

Sales

Straight forward and excellent service.

Sales

Everything explained to me as the sale progressed and my various options

Sales

Smooth transition into new car

Sales

Felt very comfortable and friendly.

Sales

Great service from George Welsford.

Sales

All fantastic and Richard Rhodes is spot on and very helpful.

Sales

George is and always has been a very good salesman

Sales

This is the forth bmw I have purchased from Wollaston so they must be doing something right.

Sales

Had a test drive and picked up new car a week later

Sales

All the paperwork was explained fully and the demonstration of the car that Simon gave on collecting it was professional. He understood how I would enjoy the car to the full potential.

Sales

Adam Jepson is more than a salesman - he is an old friend...

Sales

From the moment I walked in the dealership I was looked after from very friendly staff, they were dressed casually but looked very smart with the BMW logo'd shirts, such a relaxing environment.

Sales

Always get a professional and friendly service.

Sales

Excellent, Clear details. Provided with a test drive and video of the actual car I ended up buying

Sales

Car is perfect

Sales

I changed my mind a couple of time of the engine and they were very understanding. Delayed delivery from end July/Aug so I could get a new plate. Only one problem - car paintwork had scratches on delivery - they are sorting a machine polish.

Sales

outstanding sales service throughout all of my car purchase transactions. Excellent friendly team at Wollaston BMW Northampton. Highly professional and knowledgable.