OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
275 ratings and 107 comments received in the last 90 days.
21 February 2022
We were well looked after throughout the purchase of our new car. We suffered the inevitable delivery delays but we were kept updated on a regular basis.
19 February 2022
Simon Richardson with whom we have built up a lovely relation looked after us throughout the elongated purchase and provision of our new car. The 4th bmw! We have purchased twice from Simon at Wollaston
07 February 2022
Excellent customer service both onsite and follow up.
04 February 2022
Thorough great experience friendly and helpful staff and most informative and I am really pleased with BMW grande coupe.
02 February 2022
Kept in touch through the whole process including the additional delays
26 January 2022
Everything run smoothly
24 January 2022
Very friendly environment, lovely people. Salesman wasn't pushy and helped me so much throughout the experience.
22 January 2022
Convenient appointment, good communication, quality showroom
03 January 2022
Having always had Mercedes cars I was quite adamant that I would not look at a BMW I have to say the overall experience was first class from the moment I arrived in the showroom.I am now a big BM W fan,thanks to Anthony and Oliver.
23 February 2022
Service completed within time estimated and on budget.
19 February 2022
Couldn't fault the Wollaston dealerships help in getting my car back on the road
19 February 2022
Emily explained everything in a friendly, courteous and professional manner.
17 February 2022
Again they have done everything that I have asked
15 February 2022
All went well
15 February 2022
You don't need to wait
15 February 2022
I had an MOT and gave me confidence about driving my car even if requiring some replacement parts
14 February 2022
Totally happy with service received.
14 February 2022
Great service with a smile
13 February 2022
Always efficient
22 February 2022
Knowledgeable and helpful sales and hand over team