OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
336 ratings and 102 comments received in the last 90 days.
15 September 2021
Anthony Murphy arranged our test drives quickly and even helped us buy a car we hadn't even considered. There was no pressure and we were kept up to date throughout the process.
27 August 2021
Very good experience the handover was quick and efficient and the Denis came in to do the handover which was above and beyond customer service. Paperwork was straightforward even if electronic signatures proves awkward to do on screen
25 August 2021
I was very pleased with the experience
22 August 2021
Very satisfactory handling by the BMW Centre
15 August 2021
Been a customer of Wollaston BMW for over 10 Years
09 August 2021
Always customer facing , keep us up to date with the order process , and always call back if / when we have questions
03 August 2021
Anthony was a pleasure to deal with and dealt quickly and professionally with any questions and issues
02 August 2021
Adam Jepsom was exceptional in attention to customer and detail.
02 August 2021
Customer care was very good. Was offered a test drive before my purchase which was very good for my experience.
16 September 2021
Very friendly staff ,trustable service
16 September 2021
My vehicle initially was booked in on Monday 6th September 2021 earlier for oil and pollen filter change. The car also had a health check completed by Technician Matt Nightingale after a through check Matt found a serious defect on a tyre it needed
16 September 2021
Excellent and very efficient standard of workmanship
13 September 2021
Phoned in one day and they fitted me in the next day and that was really helpful.
12 September 2021
No issues to report
11 September 2021
No problems.
11 September 2021
No issues at all
06 September 2021
Explained everything that was happening
05 September 2021
Job done well with good feedback.
01 September 2021
Brilliant team, couldn't do enough to help
15 September 2021
Nothing to complain about whatsoever