I had a major problem and they were brilliant and helping me

Service completed in less time than anticipated.

Excellent staff and excellent service.

Very quick and convenient service 'while you wait'.

Everything did what it said on the tin

advised when car ready ( in the time promised )

Work has been carried out very well and on time.

Are collected and returned cleaned and sanitised, delighted!

explained everything needed to get the car in and out of service, during changes for covid

Delivery & collection aside I am really satisfied with not only the service but the way a warranty issue was dealt with at the same time. From booking the service to the end I was kept informed

Both service advisors were lovely polite and professional.

Excellent service. Can't fault the service provided by Wollaston BMW

good knowledge of what was required and well looked after during the wait.

Emily and the service team are always a pleasure to deal with. Easy to contact and everything complete in a timely manner.

Very thorough and clear explanation

Had a tyre issue and needed it sorting with immediate effect, and it was

Excellent customer care and taking all possible precautions during the current pandemic

The high quality of the staff and service coupled with the information received regarding the condition of my vehicle was both satisfying and timely.

Great staff

Personable staff

Even in these strange times everything was straight forward and easy

Told would take 3-4 hours,was done in under 3.

did what they said

My service was brilliant. I had everything explained to me and even received a video of the work carried out to the vehicle. The work was completed on time.

Efficient and friendly.

Faultless service

Picked up on time

Great communications on the MOT & Service

My vehicle was completed on time washed and returned to me sanitised.

Really professional and very friendly and helpful

Prompt and swift service

Excellent service

Work completed well within quoted time.

Car was serviced and cleaned promptly.

Professionalism

Had. No problems everything was as expected.

Very good level of customer service.

Waited for vehicle and completed in one hour

A very smooth operation and aclear explanation of what had been done.

Service Reception Team very helpful and polite. Also spotted by Sales Manager from vehicle purchase keen to have conversation. Highly professional team.

Attentive staff, provision of refreshments, did not feel pressured into buying.

Grant made me feel like a valued customer,he was very patient when questioned,information,reassuring & he assured me that after sales would be sympathetic & do all they could if I was to have problem with the car,while it was under guarantee.

Took longer to get car but only because of COVID 19/Lockdown. Relaxed/Friendly atmosphere at the Centre. Will be definitely purchasing another car in a few years time.

Excellent customer service throughout by Grant

I worked in the trade at start in early life with Aston Martin and wanted a car that matched up. That is why I bought a 118i Sport

Given all the problems with Covid 19 the sales team gave a first rate service.

We were completely happy with the staff,especially Richard Rhodes. They were polite and friendly

Best showroom and customer showroom and service teams are friendly, informative approachable and more than anything non-judgemental.

Always helpful and the sales person we dealt with was good.

Wollaston in Northampton was very good, the sales person was excellent, new all about the product we were inquiring about and offered advice. A friendly and approachable member of staff. Adam Marks and his colleagues were outstanding throughout