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About Us Wollaston BMW.

Thank you for visiting us. Our BMW centre is now fully and safely re-open for all your BMW needs.

Latest News & Events

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Introducing the new BMW 128ti.

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Exclusive Wollaston Offers

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The BMW 5 Series.

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Pre-order the new BMW iX3 Premier Edition

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Essential Covid-19 Contact Information

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BMW Owner's Guide: Maintaining Your BMW.

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Remote Sales & Delivery Update

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A customer warranty update from BMW UK.

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Customer Update

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Your Perfect BMW Couldn't Be Closer.

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2020 BMW 8 series

The BMW 840i sDrive Coupe

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The new BMW M2 CS

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Price Protection in the case of a no-deal Brexit

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THE 1

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BMW X1 now available on the Motability Scheme

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BMW Help: Recalls

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The new BMW M5 Competition

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The new BMW 8 Series Coupé undergoes driving dynamics testing in Wales

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The New BMW Concept iX3

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The all-new BMW X4 is coming.

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The new BMW X2

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The new BMW 2 Series Active Tourer & 2 Series Gran Tourer.

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ADBLUE®

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Prices lowered on brake servicing

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The new BMW X2

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BMW Golf Cup International UK final

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Wollaston's Triathlon raises £4,000 for NCTLC

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Help us send 15 children with cancer to Disneyland

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Wollaston manager wins gold in the British Transplant Games

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Wollaston BMW supports the Northampton Half Marathon

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Guardsman PPE receive their 3rd new fleet from Wollaston

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Wollaston Golf Day raises Over £3,500 for charity

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Great success for our corporate team!

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The new BMW 4 Series

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BMW Cruise e-Bike Protonic Dark Silver

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Complaints procedure

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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Enjoy £100 when you refer a friend.

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BMW M.

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Wollaston BMW

Complaints Procedure

As custodians of the BMW brand in Northamptonshire for over 35 years Wollaston understand the needs and demands of BMW drivers. Our prime objective is to deliver the highest levels of customer satisfaction. If however you need to raise a complaint with us, please follow our complaints procedure

Complaints Procedure

Meet the team

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David Glover

Head of Business

Rob Day

General Sales Manager
  • Department Sales

David Orton

New BMW Sales Manager
  • Department Sales

Adam Jeyes

Retail Manager Used – Finance
  • Department Sales

Mike Cantillon

Retail Manager New – Finance
  • Department Sales

Max Cruttwell

Used BMW Sales Manager
  • Department Sales

Pete White

Retail Manager Used – Sales
  • Department Sales

Jason Bell

Retail Manager Used – Finance

Michael York

Service Manager
  • Department Aftersales

Mark Pindar

Bodyshop Manager
  • Department Aftersales

Christian Diangana

Retail Manager New – Sales

Neil Moulton

Accountant

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

friendly and efficient staff

Service

Everything worked well, no problems with any aspect.

Service

From the reception to all areas in the service and sales department I felt save with the measures you have put In place to help combat this dreaded virus. Special mention to Kirsty on service for keeping me well informed about the work my car needed.

Service

Service was as expected.

Service

great dealership. so much better than the one nearest to home!

Service

Accommodating of time constraints and mad it easy to organise an appointment

Service

Very efficient and courteous staff. On this particular occasion I was only booked in for an MOT, but when the service staff checked my vehicle details discovered a major service was due, which they were able to complete whilst I waited.

Service

Cars issues solved within one day

Service

No problems encountered and vehicle returned in clean condition

Service

No issues so all fine

Service

Great customer service, accommodating and flexible approach in dealing with customers.

Service

Very efficient and friendly service.

Service

Easy to book in and the option of having my car collected and delivered back to me.

Service

The team at Wollaston Motors are professional, helpful and friendly. Every team member I have had contact with have ensured that I am 100pc satisfied with the service and support provided.

Service

The service desk advisor (Tayla) was very professional and helpful. And it was a bonus to have my car cleaned after being neglected for so long during lockdown!

Service

Good communication throughout the proceed & car returned clean

Service

great service - very well informed at all times

Service

Happy for all services

Service

unable to find any faults

Service

Staff very efficient and pleasant along with being helpful.

Service

Service for oil and filters + new windscreen wipers completed with courtesy and on time

Service

Staff extremely helpful polite and friendly

Service

Completed the MOT & service in an acceptable time-frame as promised.

Service

Superb service

Service

Efficient service

Service

Didn't take that long and car was cleaned in and out

Service

Great customer service.

Service

Nothing to fault at all with process and follow up from Davinder Aujla was excellent.

Service

Car picked up work done and dropped off. Also valatef

Service

Good service

Service

I was looked after very well from the staff and the car was returned to me cleaned and valeted.Excellant service.

Service

Did exactly what they said they would

Service

The recent mot service was carried out by collection and return of my vehicle which worked out very well.

Service

all problems fixed, all under warranty.

Service

Friendly people and great communication

Service

Fast efficient service

Service

Clear and concise with what l was paying for

Service

Great service

Service

Work was carried out on time and vehicle was clean and ready for me to pick up.

Service

Excellent friendly service from first point of contact through to drop off and collection. I was kept informed throughout by the staff at Wollaston.

Service

Good service as always

Service

Good service form start to finish and added on some additional work required without the need to rebook.

Service

I had a problem with a scratch on my car after it had been serviced, but it was dealt with quickly, professionally and courteously, I feel if I'd had the same experience with another brand I would have been left unhappy

Service

Professionalism, politeness and promptness

Service

All work done as promised.

Service

Consistently reliable, helpful and polite staff, always get a follow up call. Went over and above was expected on my recent visit.

Service

Good service

Service

From the moment I stepped inside I felt safe and lots of new practices were in place. Everything was explained to me about my service and mot and my questions answered.

Service

5/5 did exactly as said, the was within the estimated price.

Service

No faults or problems Car cleaned v well

Service

Service department personnel are always pleasant and polite and my car comes back washed afterwards.

Service

Was a good Visit

Service

Brilliant customer service

Service

Very informative service with a video provided of exactly what was looked at and potential future look out points too.

Service

Service was quick efficient and I knew exactly what i was going in for. No mechanical jargon, open and honest about what I was going in for and the price before I booked anything in.

Service

Great communication from technicians and receptionists

Service

Again all staff have been excellent

Service

Great communication.

Service

A date that suited my diary. Service was completed on time. Regular updates on what was happening with my car. Nice clean car on collection. Covid-19 measures in place and adhered to.

Service

Everything was super efficient and I had great customer service.

Service

Extremely personable service that was seamless from start to finish. Furthermore, I received updates throughout. Faultless!

Service

My dealings with Simon were exactly as expected from the BMW brand.

Service

make you welcome nothing is to much I bought my car from there and will keep going back

Service

Car was collected work completed and delivered back to my home...works for a busy guy such as myself.

Service

Again good service and communication with updates

Service

Well organised through the Covid pandemic. Polite, friendly staff who made you feel very welcome and I was put at ease immediately

Service

I have received a video of the car after the service.

Service

Staff v pleasant & always keep me informed on progress

Service

car returned clean,tidy and running lovely

Service

Good service and communication

Service

Great service and helpful support from Jasmine. I appreciated the car being picked up from my home which was very helpful.

Service

As above very good service and communication.

Service

This time I was very happy with the service provided

Service

Staff friendly and cooperative .

Service

Prompt friendly professional service. All good Covid safety. Couldn't fault them.

Service

I got a text to let me know my car was in the queue, a text after and also a call from the lady that checked my car in. It also got cleaned in and out FOC!

Service

Stress free .

Service

we were very pleased how we were treated whilst waiting for our car very comfortable looked after by a BMW lady with cups of Coffee and biscuits. Booking our car in was very easy and everyone was very kind- and the best bit was after a service and mo

Service

Video showing all works completed and the current condition of the car and with the added part of watch outs and future recommendations Well described of work completed by the mechanic. Car handed back in clean and safe condition. Well done

Service

Friendly professional straightforward

Service

The Experience was exceptional, Keeley Jowers looked after me for my service she was amazing Keeley Advised the car would be ready by 5pm, I asked if there was any possibility to have it done sooner and by 1:30pm the car was done and ready to go

Service

The car is going well , what else can I say. Seemingly a good job done.

Service

My car is now purring again. Thanks

Service

Having taken my BMWs there for the last four years I have been given no reason to go anywhere else. The team always seem very accommodating from the Dealer Principal to the reception staff.

Service

Because I love my BMW X1 xline. Smart car & great to drive

Sales

Roger Greenwood our sales person was very professional, listened to our needs and ensured we chose and purchased the right car. Covid restrictions meant it was a different kind of handover but we had all the time we needed with him.

Sales

Very friendly

Sales

We had a 24 hour test drive, which made us very interested in the product. Our salesperson matched the trade in value offered by other manufacturers and worked hard to sell us a new car, he allowed us time to make our decision.

Sales

Straight forward and excellent service.

Sales

Everything explained to me as the sale progressed and my various options

Sales

Smooth transition into new car

Sales

Felt very comfortable and friendly.

Sales

All fantastic and Richard Rhodes is spot on and very helpful.

Sales

Great service from George Welsford.

Sales

George is and always has been a very good salesman

Sales

This is the forth bmw I have purchased from Wollaston so they must be doing something right.

Sales

All the paperwork was explained fully and the demonstration of the car that Simon gave on collecting it was professional. He understood how I would enjoy the car to the full potential.

Sales

Had a test drive and picked up new car a week later

Sales

Adam Jepson is more than a salesman - he is an old friend...

Sales

From the moment I walked in the dealership I was looked after from very friendly staff, they were dressed casually but looked very smart with the BMW logo'd shirts, such a relaxing environment.

Sales

Always get a professional and friendly service.

Sales

Car is perfect

Sales

I changed my mind a couple of time of the engine and they were very understanding. Delayed delivery from end July/Aug so I could get a new plate. Only one problem - car paintwork had scratches on delivery - they are sorting a machine polish.

Sales

Excellent, Clear details. Provided with a test drive and video of the actual car I ended up buying

Sales

outstanding sales service throughout all of my car purchase transactions. Excellent friendly team at Wollaston BMW Northampton. Highly professional and knowledgable.

Sales

Service provided by both Nicole and George was great. Was kept informed throughout the process and George even took time out of his holiday to return my call. Car looked great in the handover bay when I collected it.

Sales

Courteous and professional